Deployment of Sansay products simplify transcoding when used with third-party SBCs

San Diego, CA January 29, 2013 – Sansay ™ Inc., a leading provider of high performance VoIP infrastructure, announces general availability of transcoding products for VoIP service providers. Sansay transcoding provides high capacity, any-to-any audio and video transcoding, and is available in n+1 redundant configurations with sophisticated call routing capabilities not available from other transcoders.

Sansay transcoding serves a wide variety of VoIP applications including wholesale termination, cellular, hosted business, SIP trunking, residential voice, wireless broadband, and WebRTC-based services.

Transcoding is available via three Sansay products: • TSX: Transcoding Server Switch – designed to function with third-party SBCs and media gateways • MST: Media Server for Transcoding – designed for enhanced Sansay-based session control • Hosted Transcoding: delivered from Sansay’s “cloud” for trial and starter deployments

“Service providers are increasingly using new codecs to enhance their communications offerings, adding services such as HD voice, wireless VoIP, and bandwidth-optimized video calling,” said Andy Voss, CEO at Sansay. “Sansay transcoding products help operators serve these growing market segments, bringing the benefit of Sansay quality, performance, and commitment to outstanding customer support.”

Telecom service providers are using Sansay transcoding for new solutions in their networks, including:

International Wholesale:
• Add routes and new traffic that require G.729 / G.723 – G.711 transcoding

Retail & US Wholesale:
• Improve call quality via echo cancellation, p-time normalization, and latency reduction

• More flexible transcoding of iLBC, AMR, & G.722.2 / AMR-WB for off-net call termination

Wireless Broadband & WebRTC:
• Add new services & call resilience using advanced codecs designed for OTT service delivery

Value Added Applications:
• Reduce dropped calls and failed call setups with fixes for G.711 – T.38 Fax termination and DTMF issues (RFC 2833 to SIP INFO method interop)
• Increase security via SRTP media encryption and generate QoS statistics for improved network troubleshooting
• Improve support for video calling and video conferencing services with H.263 and H.264 transcoding

“With the continued enhancements to communication services, the market for transcoding infrastructure remains strong,” said Diane Myers, Principal Analyst, VoIP and IMS, Infonetics. “The Sansay offer brings flexibility that service providers are interested in – supporting distributed networks and adding session control capabilities as needed.”

As an operator that has combined Sansay’s TSX with third-party SBCs, Myron Wallace, Director of Advanced Voice Services from Telekenex, commented, “Sansay’s transcoding system was able to manipulate elements that transcoding provided by our pre-existing SBC vendor was unable to. In addition, the flexibility of the Sansay engineering team to think outside the box gave us the ability overcome hurdles that helped us edge out our competitors.”

TelinTel CEO, Mario Acosta, said, “Sansay’s MST transcoding solution allowed us to pick up new customers quickly and easily. The control for the transcoding was integrated into the VSXi customer profile so we could just use our normal routes for these new customers. It was quite simple to get working and has performed perfectly since it was set up.”

The MST and TSX deliver 250 to 2000 sessions per 1U system and can be deployed using n+1 pooling. Nodes can be geographically distributed to allow redundant dynamic clusters, reduce the likelihood of media hair-pinning, and bring even greater network-wide reliability.

Sansay’s Hosted Transcoding enables operators to test and deploy transcoding with little to no initial outlay and at smaller incremental unit volumes. Setup is fast, and operators can add transcoding capacity on-demand, paying a monthly price per block of active ports. Sansay’s Hosted Transcoding is provided from geo-redundant Tier 1 facilities.

The introduction of the transcoding extends Sansay’s leadership as a provider of the most flexible and agile communications infrastructure for next-generation communications networks. As a part of product GA, Sansay is offering free TSX and MST evaluation systems to qualified operators. For additional information, please see Sansay at IT Expo at Booth #307, or email, or call +1.858.754.2211.

About Sansay

Sansay is a leading provider of high performance VoIP infrastructure for session control applications. Sansay’s global base of over 300 service provider customers include wholesale, prepaid, hosted business, residential, and wireless operators. Sansay’s award-winning VSXi product delivers superior efficiency and flexibility via highly sophisticated routing capabilities, high performance switching, and the combination of high available (HA) redundancy with network-wide licensing. Sansay was founded in 2002 and is headquartered in San Diego, CA, USA.

About Telekenex:

Headquartered in San Francisco, California, Telekenex is an Enterprise-grade cloud service provider with a robust private national IP network. Their innovative solutions include: Cloud PBX, Cloud Firewall & Security, Cloud Backup, Internet, MPLS and a full suite of IP telephony/Managed Services solutions. To learn more, visit

About TelinTel:

TelinTel was founded in 1997 and today terminates more than 2 billion minutes annually throughout the world including: South, Central and North America; Asia; and Europe. TelinTel is based in Miami, Florida (US) and is licensed to deliver local and international telecom services of data, voice and fax transmission. TelinTel provides calling cards, follow me, virtual office services, Hosted IP/PBX, callback, web-callback, residential services, web mobile development, wholesale and retail voice termination. TelinTel’s customer base consists of renowned Tier 1s, 2s and 3s, MNOs, MVNOs, CLECS, Calling Card Companies, and Residential Service Provider.

Sansay and VSXi are registered trademarks of Sansay, Inc. All other names are trademarks of their respective owners.